What is a Fire RMS?

A Fire RMS is a Fire Records Management System that keeps track of records, e.g.:

  • incident records; what / where / when / who
  • member records; career information
  • apparatus records; maintenance and truck checks

What are the benefits of using a fire RMS?

The primary benefits is keeping track of data for your department, such that departments and their membership can keep knowing their response and training numbers, and departments can communicate with insurance companies and home owners. Further, a Fire RMS enables reporting to NFIRS and those subsequent benefits for grant applications.

How do I chose the right fire RMS for my department?

If you are a volunteer fire department you may have already found it here with Responserack. Responserack Fire RMS is an awesome modern solution that is both mobile friendly and firefighter-friendly. Learn more about Responserack’s Fire Department Software.

Fire Department Software Comparisons

If you are looking for fire department software in 2024, and/or wish to upgrade from your records management system (Fire RMS), or are being forced to migrate due to consolidation or product end-of-life, here are some comparisons to help you determine if Responserack is a fit for your department.

Note: we do not list all the alternatives; there are many small, niche (and often outdated) solutions and a couple of big (expensive) alternatives. Volunteer fire departments deserve Responserack; a solution for volunteer fire departments.

Contact us here to learn more how Responserack helps your fire department:


More about the Responserack advantage:
Responserack focuses on your firefighters in conjunction with their fire department, connecting the two and engaging (hence retaining) the membership:


  • Simple member views; for incidents, attendance numbers and briefings.
  • Computer Aided Dispatch (CAD) integration with digital membership dispatch notification.
  • Incident management; for membership, for the department, for NFIRS.
  • Events, Training and Meetings; for membership, and for the department.
  • Communications; sharing information, images, videos amongst the membership.


  • Automated incident review and administrative completion process.
  • National Fire Incident Reporting System (NFIRS) entry, management, review and export.
  • Insights & Reports presenting the incidents and member information.
  • Visibility into your response, responders, apparatus and information.

All Stakeholders

  • Automated tasks; reducing repetative administrative overhead.
  • Integrations; integrations and webhooks to traditional and non-traditional Fire Department solutions.
  • Dynamic Links; launch custom mobile applications, e.g. ArcGIS Collector, ArcGIS Field Maps.
How to select fire department software in 2024:

Check out our fire department software for our understanding of what to look for in fire department software today, and for the future. Times have changed and modern volunteer fire departments require different abilities to inform, engage and retain their volunteers.