Responserack is the middle-of-the-night simple Emergency Reporting System alternative your firefighters and administrators will love.

Replace records keeping with mobile information for your whole department

Legacy Emergency Reporting Software was a pioneering product decades ago, and it helped fire departments keep records and run reports. However, technology has advanced, and fire departments now need a modern solution.

Back Office Emergency Reporting is not accessible to most volunteer firefighters since it ia NFIRS heavy. ERS is a “back office tool” for administrators, and this misses the opportunity to inform and engage volunteer firefighters.

Here are some of the benefits of Responserack:

  • Mobile-friendly: Responserack works with mobile phones and tablets fore firefighters, and computers for administrators.
  • Easy to use: Responserack is designed to be easy to use for both firefighters and administrators.
  • Affordable: Responserack is priced competitively, so you can get the features you need without breaking the bank.
  • Secure/Reliable: Responserack is hosted in a secure cloud environment, so your data is protected.

If you are looking for a modern, secure, reliable, easy-to-use, and affordable solution for your volunteer fire department, then Responserack is the perfect choice for you.


Switching to Responserack

Switch to Responserack to meet your needs for NFIRS 5.0, and satisfy both your administration and firefighters. Volunteer fire departments can migrate to Responserack in under a week.


What sets Responserack apart from Emergency Reporting Software (ERS)?

Modern / Mobile firefighters need the right information at the right time, they need mobile simplicity, and firefighters (especially volunteer firefighters) need limited NFIRS complexity. Firefighters need information delivered to them; effective tools designed for their needs, not designed by NFIRS compliance.

Responserack brings information up to the firefighter, on their terms; presenting it simply and effectively. Responserack engages firefighters with their fire department data.

Responserack helps firefighters, yet also powers administration.

Contact us here to learn more how Responserack helps your fire department:


More about the Responserack advantage:
Responserack focuses on your firefighters in conjunction with their fire department, connecting the two and engaging (hence retaining) the membership:


  • Simple member views; for incidents, attendance numbers and briefings.
  • Computer Aided Dispatch (CAD) integration with digital membership dispatch notification.
  • Incident management; for membership, for the department, for NFIRS.
  • Events, Training and Meetings; for membership, and for the department.
  • Communications; sharing information, images, videos amongst the membership.


  • Automated incident review and administrative completion process.
  • National Fire Incident Reporting System (NFIRS) entry, management, review and export.
  • Insights & Reports presenting the incidents and member information.
  • Visibility into your response, responders, apparatus and information.

All Stakeholders

  • Automated tasks; reducing repetative administrative overhead.
  • Integrations; integrations and webhooks to traditional and non-traditional Fire Department solutions.
  • Dynamic Links; launch custom mobile applications, e.g. ArcGIS Collector, ArcGIS Field Maps.
How to select fire department software in 2024:

Check out our fire department software for our understanding of what to look for in fire department software today, and for the future. Times have changed and modern volunteer fire departments require different abilities to inform, engage and retain their volunteers.

Disclaimer: This website is not affiliated in any way with Emergency Reporting, and the information on this page is not endorsed by that organization.