NERIS Data Exchange V1 Compatibility Badge
Improve your Volunteer Fire Department readiness in 2026.
"Your VFD deserves software designed for you, not leftover from career departments. Responserack is built for volunteers."
Adam Jack, Responserack

Responserack is the leading choice for NFIRS/NERIS reporting for volunteer fire departments because it’s built to address your specific needs. While career departments struggle with complex systems, Responserack speaks the language of volunteers.

Responserack takes additional training off the firefighters' plate, guiding them at 02:00 and beyond. Responserack is middle-of-the-night simple, yet administrator powerful.

With Responserack, you give your members exactly what they need, without the complexity and distractions of other systems. It’s the clear, simple, and powerful choice for VFDs.

 

Responserack is available on apparatus tablets, member phones and administrator computers

Responserack is available on apparatus tablets, member phones and administrator computers

   
 

Capabilities

Responserack provides information management & incident reporting services for volunteer fire departments. Combining middle-of-the-night simple reports with with full administrative back end services, Responserack supports today’s volunteer firefighters and modern volunteer fire departments. Responserack is a modern Fire RMS.

Responserack integrates computer-aided dispatch (CAD) notifications with incident reports, leading to valuable & easy to access data for your department, and effortless NFIRS reporting. Responserack simplifies your operations for both firefighters and administrators, while saving you money.

Responserack helps you migrate from your old solutions to where your firefighters are happy.


INCIDENT REPORTING
 
  • NERIS and NFIRS compatible
  • Volunteer Firefighter simple
  • Guided Administration

TRAINING HOURS
 
  • Training Records (ISO)
  • Combined & per-Member Training Reports
  • Calendar of Trainings / Meetings

APPARATUS MAINTENANCE
 
  • Maintenance Records
  • Fleet Manager Notifications
  • Apparatus / Truck Checks (ISO, AFG)
  • Truck-type usage reporting for grant support

MEMBER COMMUNICATIONS
 
  • Firefighters Briefings
  • Self-Service Portal
  • Firefighter Engagement
  • Group Messaging

REPORTING & ANALYSIS
 
  • Member Attendance & Trainings Numbers
  • Sophisticated Data Mining
  • Custom Reports for Department Needs
  • Custom Fields for Department Needs

ADDITIONAL BENEFITS
 
  • Computer Aided Dispatch (CAD) Integration
  • Automatic Processing & Tasks
  • Geographic Information System (GIS), Keyhole Markup Language (KML)
 

Learn more:

   

 

Firefighter-simple

  • Middle-of-the-night simple … dedicated to ease-of-use for firefighters
  • Less training required, less to remember, less to navigate … less is more
  • Access from anywhere; from phone, tablet and computer
  • Upcoming event calendar
  • Firefighter member records and contact information
  • Apparatus Status & Truck Checks
Responserack Mobile Application for Volunteer Firefighters on iPhone/Android

Responserack Mobile Application for Volunteer Firefighters on iPhone/Android

Access from anywhere

Responserack is a state-of-the-art cloud-based solution managed for you, with nothing to install on department computers. Access Responserack from your existing apparatus tablets, and your firefighters can access Responserack from their phones. No need for additional hardware expense. Responserack’s mobile application and simple websites deliver all the power your team needs.

   
 

Administration-powerful

Administrators are often volunteers too, so Responserack helps guide administrators to perform powerful tasks for their fire departments.

Want to know more?

Contact us at Responserack to learn more about how we can help your department. If you need to know more we’ll answer your questions.