Fire Department Software

Responserack is NFIRS/NERIS reporting for volunteer firefighters, addressing the specific needs of volunteer firefighters. Career firefighters might eventually navigate NFIRS/NERIS codes and system complexity, but volunteer firefighter deserve a system that speaks their language.

Responserack takes additional training off the firefighters' plate, guiding them at 02:00 and beyond. Responserack is middle-of-the-night simple, yet administrator powerful.

With Responserack, volunteer fire departments provide their membership what the need, as they want, and no more. No complexity, no distractions, just right.

Capabilities

Responserack provides information management & incident reporting services for volunteer fire departments. Combining middle-of-the-night simple reports with with full administrative back end services, Responserack supports today’s volunteer firefighters and modern volunteer fire departments. Responserack is a modern Fire RMS.

Responserack integrates computer-aided dispatch (CAD) notifications with incident reports, leading to valuable & easy to access data for your department, and effortless NFIRS reporting. Responserack simplifies your operations for both firefighters and administrators, while saving you money.

Responserack helps you migrate from your old solutions to where your firefighters are happy.

Firefighter-simple

• Middle-of-the-night simple … dedicated to ease-of-use for firefighters
• Less training required, less to remember, less to navigate … less is more
• Access from anywhere; from phone, tablet and computer
• Upcoming event calendar
• Firefighter member records and contact information
• Apparatus Status & Truck Checks

Access from anywhere

Responserack is a state-of-the-art cloud-based solution managed for you, with nothing to install on department computers. Access Responserack from your existing apparatus tablets, and your firefighters can access Responserack from their phones. No need for additional hardware expense. Responserack’s mobile application and simple websites deliver all the power your team needs.

Administration-powerful

Administrators are often volunteers too, so Responserack helps guide administrators too.

• Incident management review process and management workflow
• Incident NFIRS processing and automated export (NFIRS reporting now, NERIS reporting later)
• Powerful incident / training / apparatus / member reporting
• Member management
• Truck & Maintenance Management

Want to know more?

Contact us at Responserack to learn more about how we can help your department. If you need to know more we’ll answer your questions.