Organize your Volunteer Fire Department
Responserack helps you bring your fire department up to date, get organized, and even help it thrive. Empower your firefighters with self-service incident, training & truck information, as they generate NFIRS reports without learning NFIRS. Responserack makes this simple.
Middle-of-the-Night Simple
Designed after decades of working with volunteer firefighters, and developed for volunteer fire departments only, Responserack is simple to learn, even fun to use. Contact us to learn more, and/or check-out a demonstration or free trial.
Access from anywhere
Responserack is a state-of-the-art cloud-based solution managed for you, with nothing to install on department computers. Access Responserack from your existing apparatus tablets, and your firefighters can access Responserack from their phones. No need for additional hardware expense. Responserack's mobile application and simple websites deliver all the power your team needs.
Volunteer Fire is different & deserving ...
As volunteer fire departments we deserve a solution for us, not have to make do with odd parts of complicated career department systems. Volunteer departments are so much more than small career departments, and in many ways we need different solutions, and in some we need more.
INCIDENT REPORTING
- NFIRS now, NERIS when available
- Volunteer Firefighter simple
- Guided Administration
TRAINING HOURS
- Training Records (ISO)
- Member Hour Reports
- Calendar of Events
APPARATUS MAINTENANCE
- Maintenance Records
- Fleet Manager Notifications
- Apparatus / Truck Checks (ISO, AFG)
MEMBER COMMUNICATIONS
- Firefighters Briefings
- Self-Service Portal
- Firefighter Engagement
- Group Messaging
REPORTING & ANALYSIS
- Member Attendance & Trainings Numbers
- Sophisticated Data Mining
- Custom Reports
ADDITIONAL BENEFITS
- Computer Aided Dispatch (CAD) Integration
- Automatic Processing & Tasks
- Geographic Information System (GIS), Keyhole Markup Language (KML)
Firefighter mobile application
Capture your fire department records from your volunteer firefighter's phones. Engage your firefighters, collaborate as a team, and help your department grow and thrive. Responserack is simple & accessible for your volunteer firefighters, but seamlessly powerful for your, often volunteer, administrators.
Responserack App for iPhone and Android
Firefighter-friendly NFIRS reporting
Responserack Fire Department Software is a modern replacement to legacy reporting systems. Deliver what your department needs while engaging and empowering your volunteer firefighters. Reporting can be simple yet powerful, capable yet affordable, and actually enjoyable. ( See what our customers say about Responserack. )
Customer Testimonials
Fire departments across the country enjoy using Responserack, and we get a lot of positive feedback.
I love the fact that the report is practically complete before I look at it. With Responserack the firefighters are completing the bulk of reports, and Responserack tells me if there are any remaining NFIRS needs.
We love that we can complete attendance using our phones, while still on scene. If command is not too busy, the report can be mostly done before returning to quarters.
Responserack is so intuitively simple and easy to use.
Reports used to take me two hours each report with a legacy Fire RMS, but with Responserack they take minutes not hours.
See more Testimonials & Recommendations ...
Join the modern Volunteer Fire Departments...
Who reduce their administration workload and engage their firefighters.
- Get up and running and NFIRS compliant in less than a week.
- Move to paperless, and engaging their firefighters in real time.
- Save time, money, and effort getting organized.
- Switch from legacy Fire RMSs, providing mobile to their firefighters.