Responserack fits Volunteer Fire Departments …
ESO is a powerful solution with modules and capabilities for every fire department need, however that complexity comes at a cost to the organization.
Note: Firehouse Software and Emergency Reporting Software are now owned by ESO, and ESO Fire RMS is the fire solution available from ESO.
What sets Responserack apart from ESO Fire RMS?
Simplicity is a feature
and Responserack is just the right feature set for the average volunteer fire department, and with no added extras. Volunteer fire departments do not have the ability to use every feature, or staff every project or workflow, and so Responserack fits volunteer fire departments.
Firefighters - especially volunteer firefighters - deserve low-training simplicity. Less can be more. Responserack is middle-of-the-night simple reporting software your firefighters will love.
More about the Responserack advantage:
Responserack focuses on your firefighters in conjunction with their fire department, connecting the two and engaging (hence retaining) the membership:
Firefighter
- Simple member views; for incidents, attendance numbers and briefings.
- Computer Aided Dispatch (CAD) integration with digital membership dispatch notification.
- Incident management; for membership, for the department, for NFIRS.
- Events, Training and Meetings; for membership, and for the department.
- Communications; sharing information, images, videos amongst the membership.
Department
- Automated incident review and administrative completion process.
- National Fire Incident Reporting System (NFIRS) entry, management, review and export.
- Insights & Reports presenting the incidents and member information.
- Visibility into your response, responders, apparatus and information.
All Stakeholders
- Automated tasks; reducing repetative administrative overhead.
- Integrations; integrations and webhooks to traditional and non-traditional Fire Department solutions.
- Dynamic Links; launch custom mobile applications, e.g. ArcGIS Collector, ArcGIS Field Maps.
How to select fire department software in 2024:
Check out our fire department software for our understanding of what to look for in fire department software today, and for the future. Times have changed and modern volunteer fire departments require different abilities to inform, engage and retain their volunteers.
Disclaimer: This website is not affiliated in any way with ESO,
and the information on this page is not endorsed by that organization.