NERIS Data Exchange V1 Compatibility Badge
Improve your Volunteer Fire Department readiness in 2026.

 

Responserack gets you to NERIS, simply & affordably!

Responserack customers migrate to NERIS easily, and painlessly. Responserack has you covered whether you are coming from NFIRS (and still have reports to complete) or from paper. Benefit from simple Incident reporting, Member/Training Management and Truck Checks for your department & ISO needs. Responserack helps VFDs thrive.

"You can be up and running with NERIS & NFIRS in mere hours. Responserack gets you there."
Adam Jack, Responserack
 

Volunteer Fire *ONLY*

No complex & costly fire reporting built for career fire departments. Responserack is uniquely created for volunteer fire departments, and only for volunteer fire and volunteer firefighter needs. Built from the ground up for your needs, Responserack is NOT like any other reporting systems. See the system.

 
 

Fire Chief Testimonials - "Worth its Weight in Hose!"

Fire departments across the country are switching to Responserack, and loving its simplicity & power.

Responserack has completely changed how our department functions. Firefighters enjoy the easy incident reports, and the reporting to track various things within our department is mind blowing.🤯

Fire Captain, Volunteer Fire Dept, West Virginia

If you can turn on a computer, you can use Responserack.
It is that 'firefighter simple'.

Fire Department, Texas

We love that we can complete attendance using our phones, while still on scene. If command is not too busy, the report can be mostly done before returning to quarters.

Volunteer Fire Department, Texas

Fire Chiefs and firefighters rave about Responserack for what they can do for their department. See some of these testimonials.

 
 

What makes Responserack right for you?

By designing for Volunteer Fire Departments *only*, including those combination mostly volunteer VFDs, Responserack can focus on what makes us special; our volunteers. Responserack brings just what we need, no more, and everything is designed with volunteer firefighters in mind. Responserack works for volunteers, how volunteers want.

  • No complex NFIRS or NERIS codes to memorize, Responserack speaks ‘volunteer firefighter terminology’.
  • No long boring painful forms in the middle-of-the-night. The less you need to train your team on reporting, the happier everybody is.
  • Mobile first for Firefighters; engaging them on their personal phones.
  • Firefighter simple, Administration powerful. Only the little they need, but everything you need.

Responserack alone is designed for volunteer firefighters, with capabilities only volunteers need.

 
 

What Responserack helps you do …

Responserack helps you manage your department, your apparatus and your volunteers.


INCIDENT REPORTING
 
  • NERIS and NFIRS compatible
  • Volunteer Firefighter simple
  • Guided Administration

TRAINING HOURS
 
  • Training Records (ISO)
  • Combined & per-Member Training Reports
  • Calendar of Trainings / Meetings

APPARATUS MAINTENANCE
 
  • Maintenance Records
  • Fleet Manager Notifications
  • Apparatus / Truck Checks (ISO, AFG)
  • Truck-type usage reporting for grant support

MEMBER COMMUNICATIONS
 
  • Firefighters Briefings
  • Self-Service Portal
  • Firefighter Engagement
  • Group Messaging

REPORTING & ANALYSIS
 
  • Member Attendance & Trainings Numbers
  • Sophisticated Data Mining
  • Custom Reports for Department Needs
  • Custom Fields for Department Needs

ADDITIONAL BENEFITS
 
  • Computer Aided Dispatch (CAD) Integration
  • Automatic Processing & Tasks
  • Geographic Information System (GIS), Keyhole Markup Language (KML)
 
 

Stay in the loop …

Joined the Responserack newsletter to learn more about NFIRS, NERIS and other aspects of running your Volunteer Fire Department. We won’t spam you.