When not on scene using radios, fire departments and fire department members need to communicate in sub-groups, and as a whole. Fire station notice boards are no longer the solution.
Responserack helps volunteer firefighters have the right information at the right time, without overloading them or burying more things in their email. The Responserack briefings view is a personalized feed, customized for each firefighter.
Paper reports have their downsides also. At two in the morning, handwritting is increasingly illegible, firefighters make mistakes on who was in attendance or details of the incident, and those paper reports often go under reviewed.