Service for Fire Departments

Responserack provides fully managed cloud-based software sevices for volunteer fire departments. Combining mobile response applications with full administrative back end services, Responserack supports today’s volunteer firefighters and modern volunteer fire departments. Responserack combines state-of-the-art technologies to offer a full front-to-back service.

Responserack helps you migrate from your old crusty RMS to where your members are happy:

Member Communication Services:

  • News Feed - information updates on incidents, department events and more
  • Member Contact list / messaging - connecting your membership, strengthening your culture
  • Informational Posts - fire weather, local conditions, department blog updates

Operational Services:

  • Incident Reports - what, where, when and what actions taken
  • Dispatch Notifications with Computer Aided Dispatch (CAD) integration
  • Place (location) Information - prior incidents, even location notes
  • Maps - address lookup, directions, even streetview (where available)

Administration Services:

  • Incident Completion Workflow - ensuring great reports, every time
  • NFIRS Mapping; generating reports for incidents
  • NFIRS Exports; export your NFIRS records for submission
  • Personnel history / records

Intruiged Yet?

Contact us at Responserack to learn more about how we can help your department. If you need to know more we’ll answer your questions.


Things Responserack does NOT do …

Responserack is for volunteer fire departments, focusing on solutions for mobile volunteer firefighters. Here are some things Responserack does not yet do, and some it likely never will:

  • Equipment Inventory (Supplies)
  • Staffing / Shift / Schedule Management
  • Truck maintenance records
  • Payrole