Responserack coordinates fire & firefighter information, not equipment

Founded by emergency responders in Europe in 2008, D4H brought their field expertise with equipment management (for helicopter and life boat safety at sea) to develop their web solution. Search and rescue, hazardous materials and other emergency response teams and incident command posts use D4H to keep track of things.


Wot no fire? D4H supports simple incident reports but lacks any firefighting details, or NFIRS details. D4H has detailed equipment and inventory support (down to the level of equipment weight), albeit somewhat complex to configure and navigate. Equipment management is critical to airborne and seaborne agencies, but fire departments typically have other needs and priorities.


Wot no NFIRS? D4H has no NFIRS component. National Fire Incident Reporting System (NFIRS) is effectively mandatory for fire departments - if they wish to apply for grants - and D4H doesn’t have NFIRS modules, NFIRS elements nor any of the NFIRS export capabilities. D4H does not meet these fire department requirements.

Despite some mobile applications, D4H is not designed for mobile usage and offers a complicated web interface, and complex experience for the user. Firefighters can have challenges learning this interface.

What sets Responserack apart from D4H?

Modern / Mobile firefighters need the right information at the right time, they need mobile simplicity, and firefighters (especially volunteer firefighters) need limited NFIRS complexity. Firefighters need information delivered to them; effective tools designed for their needs, not designed by NFIRS compliance.

Responserack brings information up to the firefighter, on their terms; presenting it simply and effectively. Responserack engages firefighters with their fire department data.

Responserack helps firefighters, yet also powers administration.


More about the Responserack advantage:
Responserack focuses on your firefighters in conjunction with their fire department, connecting the two and engaging (hence retaining) the membership:


  • Simple member views; for incidents, attendance numbers and briefings.
  • Computer Aided Dispatch (CAD) integration with digital membership dispatch notification.
  • Incident management; for membership, for the department, for NFIRS.
  • Events, Training and Meetings; for membership, and for the department.
  • Communications; sharing information, images, videos amongst the membership.


  • Automated incident review and administrative completion process.
  • National Fire Incident Reporting System (NFIRS) entry, management, review and export.
  • Insights & Reports presenting the incidents and member information.
  • Visibility into your response, responders, apparatus and information.

All Stakeholders

  • Automated tasks; reducing repetative administrative overhead.
  • Integrations; integrations and webhooks to traditional and non-traditional Fire Department solutions.
  • Dynamic Links; launch custom mobile applications, e.g. ArcGIS Collector, ArcGIS Field Maps.
How to select fire department software in 2023:

Check out our fire department software for our understanding of what to look for in fire department software today, and for the future. Times have changed and modern volunteer fire departments require different abilities to inform, engage and retain their volunteers.


Disclaimer: This website is not affiliated in any way with D4H, and the information on this page is not endorsed by that organization.